P. 07 5536 2111 | F. 07 5536 3933
sullivan rees logo
E.

Our people

Scott O’Neill,  BBus CPA CTA– Director
Scott has been in public practice on the Gold Coast for the last 20 years. This has equipped Scott with a broad knowledge base and the ability to work through various issues whether they are complex Capital Gains Tax issues, GST or Income Tax. Scott has a strong technical background and specialises in taxation, business accounting services and superannuation.

James Sullivan,  BCom CPA – Director
Prior to joining the firm in 1996, James worked with a CA firm in Brisbane for 5 years and spent two years as a financial controller at a quarrying and earthmoving company.  He specialises in Taxation (Income Tax, CGT and GST) with a focus on construction, property development and civil contracting.

Michael Lucas, BBus CPA – Consultant
Michael joined Sullivan Rees in 1983, after two years of experience in Audit in Sydney. He became a Director in 1996, and currently specialises in Superannuation and Taxation – Income Tax, CGT and GST.

Stephen Brotherton, BBus CPA – Senior Accountant
Stephen joined Sullivan Rees in 1990 and offers his broad experience to assist with personal & business taxation and accounting functions. Stephen currently specialises in retirees & individual income tax returns, small businesses and prepares financial statements and income tax returns for Self-Managed Superannuation Funds (SMSFs)

Lousie Turner, BBus CPA – Senior Accountant
Louise joined Sullivan Rees in 2010 and enjoys assisting clients with their day to day accounting, preparing financial statements, income tax returns and activity statements. Louise specialises in business accounting services and taxation services.

Janelle George – Bookkeeper
Janelle joined Sullivan Rees in 2016 and provides assistance to Michael in preparing financial statements, income tax returns and business activity statements.

Joanne Baker – Office Administrator/Corporate Secretarial
Joanne has been with the firm for many years and is responsible for all administrative duties and enjoys managing client accounts.

Cathy Pegg – Reception/Administration/ATO Liaison
Cathy enjoys assisting clients to coordinate their accounting and taxation needs.

Sarah Lowrie – Reception/Administration
Sarah enjoys assisting clients to coordinate their accounting needs.

Kirsten Rayward – Reception/Administration
Kirsten enjoys assisting clients on a day to day basis to find the best outcomes..

 

 

 

Accounting
services

In the constantly changing business environment, you can rely on our business services team to be expert, up-to-date and ready at hand to assist you with your business matters...

Business
services

Thinking strategically about future changes in the marketplace can be the key to running a sustainable business...

company
secretarial

Communication and effective administration are essential elements of a successful organisation. Regardless of the size of your business, we are ready to support you...

finance
services

We can help you to secure the essential finance for you and your business....

managing your wealth

We can help ensure that your personal wealth is managed as tax-efficiently as possible. ...

tax services

We regularly deal with a broad range of personal and corporate taxation issues and make a point of understanding the individual needs of every client. Whether you need advice on company tax, personal tax effectiveness or indirect taxation....

specialist services

In addition to our normal services, we have a developed specialist knowledge and expertise in Self-Managed Superannuation Funds....

firm news

Growing your business with referrals

Posted on August 7, 2020 by admin

‘Word-of-mouth’ referrals may seem like an outdated concept in today’s digital age of online reviews, but a few credible and positive opinions can still go a long way when it comes to attracting new clients. Customer referrals are never guaranteed, but here are a few methods you can use to increase the number of people who will remember and improve the chances of a client recommending your business to another.

Remind customers you exist
Maintain high levels of brand awareness and make sure your customers can easily remember your business and products. Use a mailing list database and keep in touch with your clients regularly through email or social media. Make sure to update your clients (personally whenever possible) when you have special offers and new products to keep them engaged with your business.

Join communities
From professional organisations to online community groups, getting involved in different activities will give you new contacts, boost your business profile and increase your brand awareness. For example, using community hashtags on your social media posts when promoting a product will direct interested audiences to your business. Simply remaining active in such community spaces can go a long way in indirectly advertising your products and services.

Exhibit at industry events
Industry-relevant exhibits and events are a good way to increase your business’ brand awareness and meet a lot of new potential customers at once. Being active at these kinds of events (through sponsorships or networking) will keep your name in front of your current customers as well.

Use testimonials
Similar to reviews, testimonials from your existing customers can help improve your brand’s reliability and encourage loyalty and trust with your new customers. The fact that a client allows you to use their name adds credibility and serves as another kind of referral.

Ask customers for feedback regularly
Constant improvement and clear communication is key to impressing clients and increasing the chances of referrals. By soliciting suggestions from your existing clients, responding to them personally, and providing high-quality service, you can let customers know that you care about them and want to meet their needs. Establishing such a caring relationship with your customers will improve your business’ reputation as well.

sullivan rees